Major developments are shaping the future of retail technology, and this announcement represents an important milestone for our customers, partners, and the industries we serve.
Zebra Technologies has officially completed its acquisition of Elo Touch Solutions. Elo is a global leader in touchscreen displays, self-service kiosks, and point-of-sale systems. This strategic move strengthens Zebra’s vision of a more connected frontline. It brings employee workflows, customer interactions, and business operations into a single technology ecosystem.
At MultiSystems, we’re excited about this news. We are proud to add Elo Touch Solutions to our portfolio. As a result, we can create new opportunities for retailers, restaurants, healthcare providers, and service businesses across the region.
This acquisition marks an important step forward in frontline technology. More than the merger of two industry leaders, it expands opportunities for businesses to improve customer experiences, increase efficiency, and modernize their operations.
For organizations across the Caribbean and Latin America, this means greater access to innovative technologies. These include self-service kiosks, point-of-sale solutions, interactive displays, and digital engagement tools. Together, Zebra and Elo are helping businesses build smarter operations and stronger foundations for future growth.
Bringing Frontline and Customer Technologies Together
Elo has long been a leader in touchscreen technology. Its solutions power self-checkout kiosks, self-ordering stations, patient check-in terminals, interactive displays, and digital signage. These are the technologies customers use every day when ordering food, checking in for an appointment, making a purchase, or using a self-service kiosk.
Meanwhile, Zebra is known for the technologies employees rely on behind the scenes. Its portfolio includes mobile computers, barcode scanners, printers, RFID solutions, and software that keep operations running efficiently. These tools help frontline workers stay connected and productive throughout the day.
Together, Zebra and Elo bring both sides of the business together. One supports employee workflows. The other enhances customer interactions.
As a result, organizations benefit from a more connected technology ecosystem. Information can move more seamlessly between customers, employees, and business systems. This helps improve efficiency, enhance service quality, and increase operational visibility.
By bringing Elo into the Zebra family, Zebra is now able to connect both sides of the frontline experience within a single technology ecosystem:
- The employee side: mobile computers, barcode scanners, RFID, asset tracking, and workflow automation solutions that help teams work more efficiently.
- The customer side: touchscreen displays, point-of-sale systems, self-service kiosks, interactive signage, and digital experiences that enhance engagement and convenience.
A Simpler, More Connected Technology Experience
One of the biggest advantages of this acquisition is the move from fragmented technologies to a more unified business experience. In the past, businesses often purchased barcode scanners, point-of-sale systems, and self-service kiosks from different vendors. While each solution served its purpose, connecting them often required additional effort and integration.
Now, with Zebra and Elo under the same technology ecosystem, businesses can take a more connected approach. From inventory management and back-office workflows to self-service kiosks and checkout stations, technology can work together more seamlessly. The result is a more efficient and integrated environment.
Furthermore, customer expectations continue to evolve. Whether shopping in a store, ordering at a restaurant, or checking in for an appointment, customers expect fast and intuitive experiences. Employees expect the same from the tools they use every day. When customer-facing technologies and employee workflow solutions are aligned, businesses can simplify operations, reduce training time, improve productivity, and deliver a more consistent experience.
Recognizing these changes, Zebra expanded beyond traditional workforce solutions and strengthened its focus on customer-facing technology. Elo brings decades of expertise in touchscreen displays, self-service kiosks, interactive solutions, and point-of-sale systems. In addition, these capabilities complement Zebra’s leadership in mobility, data capture, and operational visibility. Together, Zebra and Elo offer a more complete technology ecosystem that helps businesses improve efficiency, enhance customer experiences, and build more scalable operations.
What This Means for Businesses in Our Region
For businesses across the Caribbean and Latin America, this acquisition comes at an important time. Organizations are accelerating their digital transformation efforts. At the same time, they face increasing pressure to improve efficiency, optimize resources, and deliver better customer experiences. As technology becomes more critical to daily operations, connecting employee workflows and customer interactions has never been more important.
By bringing Zebra and Elo together, businesses gain access to a more unified technology ecosystem. This ecosystem supports the entire customer journey. It covers inventory management, order fulfillment, self-service, checkout, and customer engagement. Therefore, businesses can create more connected operations while simplifying deployment and support.
For MultiSystems, this acquisition expands our ability to deliver complete, end-to-end solutions. Along with Zebra’s mobile computers, barcode scanners, printers, and RFID technologies, we can now offer Elo’s self-service kiosks, point-of-sale systems, touchscreen displays, and interactive solutions. Instead of managing multiple vendors, our clients can rely on a single trusted partner. Together, Zebra and Elo help businesses improve efficiency, enhance customer experiences, and build scalable operations for the future.
Zebra’s acquisition of Elo Touch Solutions is ultimately about connection, connecting employees with the tools they need, connecting customers with the experiences they expect, and connecting entire operations.
Looking Ahead
For MultiSystems, this acquisition strengthens our ability to deliver more integrated, innovative, and value-driven solutions. For your business, it opens the door to new opportunities to streamline operations, enhance customer experiences, and build a stronger foundation for sustainable growth in an increasingly connected world.
