About Us - Multisystems

WHO WE ARE

Know more
about us

Our Vision

To be a high technology, quality service oriented provider of Data Collection Solutions, therefore creating logistic values for enterprises in vertical markets.

Our Mission

Always looking forward to reach total quality in internal operations. We provide reliable assessment in our products and services as well as in our customer relationship.

Our Commitment for Quality

MultiSystems is committed to provide a Customer Total Satisfaction Experience by:

Completely understanding of our customers’ processes and needs.
Consistently designing and delivering solutions according to their requirements.
Controlling our processes to exceed our customers’ expectations during the sales, implementation and post-sale service cycles.
Continuously improving our capabilities with tools and knowledge that allow us to achieve sustainable growth.

A total solution means much more than supplying steady hardware, it involves the integration of the customers' requirements with powerful and flexible software, dependable installation, training and preventive maintenance. Our competent, factory-trained personnel stand ready to integrate our solutions into our customers' operations. In addition, MultiSystems offers follow-up service plans to ensure mission-critical business processes stay on track.

Company Highlights

Over 30 years of experience on markets regulated and focused in quality of processes such as ISO, FDA, USDA, among others.
Focused on providing a complete solution, based on the current and future needs of our customers in the field of automated data collection.
Over 800 customers within the Manufacturing (Pharmaceuticals, Medical Devices, Bio-technology, Electrical, etc.) Retail, Distribution, Warehouse, Healthcare and local and federal Government segments.
Multiple solutions installed within the same companies
Strong service oriented organization with over 50 employees in the region

Our Value-Added Proposition

Over 10,000 Printers, Data Terminals Units and Wireless Infrastructures Installed
Operations standardized and formalized through the development and implementation of Standard Operating Procedures (SOPs) based on IEEE Software Engineering Standards.
Over 30 years of experience implementing Automated Solutions on regulated markets focused in quality of processes such as ISO, FDA, USDA, among others.
Premium On-Site Service and Support by Manufacturers Certified Personnel
Systems & Programming Development and Support
Installation, Setup & Configuration
Preventive Maintenance Contracts
Local Availability of Spare Parts
Labels, Ribbons and other consumables.