FOR EVERY PROBLEM, THERE IS A SOLUTION. BUT HOW LONG IT TAKES RETAILERS TO FIGURE THIS ONE OUT DEPENDS ON HOW MUCH THEY’RE DEPENDING ON PEOPLE AND (OR) AI TO GET TO THE ROOT CAUSE.
YOU NEED TO OPTIMIZE LABOR SPEND AND ENSURE PROPER STAFFING TO BE SUCCESSFUL DURING DISRUPTIVE TIMES. HERE ARE SIX WAYS INTELLIGENT WORKFORCE MANAGEMENT HELPS YOU DO THAT.