Mobile Workforce Automation Software: Field Sales, Direct Store Delivery, Proof of Delivery, and Merchandising for Wholesale Distribution Companies

In the dynamic world of wholesale distribution, efficiency and accuracy are paramount. MultiRoute by MultiSystems is designed to address these needs, offering a comprehensive mobile workforce automation solution. Whether you’re managing field sales, direct store delivery, proof of delivery, or merchandising, MultiRoute is the software to streamline your operations and enhance productivity. Field Sales Solutions for Everyday Mobile Workers are made effortless with MultiRoute, ensuring your team has the tools they need to succeed on the road.

Table of Contents

1. Introduction

2. Top Features of MultiRoute

3. Top Benefits of MultiRoute

4. Field Sales Module

5. Direct Store Delivery Module

6. Proof of Delivery Module


MultiRoute helps eliminate the data entry process from the field sales loop, shortening the time to deliver products to the customer. It generates sales orders automatically based on inventory levels and buying habits, shortening your sales process and increasing the time to visit more accounts. This cloud-based solution enables businesses to obtain immediate return on investment with a fixed annual fee and no servers to manage. It supports integration with multiple ERPs including Microsoft Dynamics GP, Oracle NetSuite, Quickbooks, SAP Business One, all Sage platforms (Sage 50, Sage 100, Sage 300), among others. Customers can even develop their own connectors with our API SDK toolkit.

Top Features of MultiRoute

MultiRoute boasts an array of features designed to streamline and optimize the mobile workforce. These features include order entry, customer-specific price lists, visit scheduler management, GPS navigation, quotations, discount application, product returns, and mileage reporting. It supports daily settlements, transaction history views, and report printing. For collections and bank deposits, it offers aged account receivable, digital receipt views, and bank deposit slip picture capture. Advanced enterprise features include approved products by contract, order guides, alternate products, and HTTP REST API integration. With these tools, MultiRoute ensures efficient order processing, robust collection capabilities, and seamless integration with enterprise systems.

Top Benefits of MultiRoute

Implementing MultiRoute can lead to significant improvements in operational efficiency and customer satisfaction. The key benefits include:

Increase Sales

  • Reduce order processing time by eliminating manual entry, allowing more time with customers.
  • Keep your sales reps updated with the latest product information at the Point of Sale.

Increase Efficiency

  • Eliminate manual data entry.
  • Reduce your costs in a paperless environment.
  • Minimize your order delivery process time.
  • Reduce human error in a digital environment.

Reduced Paperwork

  • View sales information on the mobile device and collect electronic signatures.
  • Send invoices and receipts via e-mail.
  • No lost documents.

Real-Time Visibility

  • Real-time warehouse inventory quantities.
  • Online sales reporting.

Improve Customer Service

  • Engage customers using sales history and real-time information.
  • Company profile and product presentations at the point of sale.

Transaction Tracing

  • Know where your transactions are being made using maps.
  • Trace which transactions are being made and their status.
  • Trace salespeople and their activities.

Secure Data Sync

  • Send encrypted transactions to the back office and receive updates through Web Services.

Field Sales Module

Field Sales Rep

The Field Sales module of MultiRoute is designed to empower your sales team with the tools they need to succeed on the road. Key features include:

  • Order Management: Allows sales representatives to place orders directly from the field, reducing lead times.
  • Sales Analytics: Provides insights into sales performance, helping to identify trends and opportunities.
  • Promotions and Discounts: Enables the application of special promotions and discounts, driving sales and customer engagement.

Direct Store Delivery Module

Direct Store Delivery (DSD)

The Direct Store Delivery (DSD) module ensures efficient and accurate delivery operations. Highlights include:

  • Route Planning: Optimizes delivery routes to ensure timely and cost-effective deliveries.
  • Inventory Tracking: Monitors inventory levels in transit and at delivery points, ensuring accurate stock management.
  • Customer Communication: Keeps customers informed with real-time updates on delivery status.

With MultiRoute DSD, you can load inventory onto your trucks and sell directly to your customers. Take orders if the inventory is not in the truck and load it the next time you visit.

Proof of Delivery Module

Proof of Delivery (POD)

Proof of Delivery (POD) is critical for verifying completed deliveries and resolving disputes. The POD module offers:

  • Electronic Signatures: Captures customer signatures electronically, providing instant proof of delivery.
  • Photo Capture: Allows drivers to take photos of delivered goods, adding an extra layer of verification.
  • Delivery Reports: Generates detailed reports on delivery performance, aiding in process improvement.

MultiRoute by MultiSystems is a comprehensive solution that addresses the diverse needs of wholesale distribution supply chain companies. By leveraging the power of mobile workforce automation, businesses can achieve greater efficiency, accuracy, and customer satisfaction. Explore how MultiRoute can transform your operations and drive success in the competitive landscape of wholesale distribution. For more information on MultiRoute and to see how it can benefit your business, contact us today.

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